VIRGIN HAIR EXTENSIONS & WIGS
NEW YORK PARIS JOHANNESBURG NEW DELHI
 
 
 
PRODUCTS
FAQs

What is remy hair versus non-remy hair?
Remy hair is collected from the temples in India and care is taken to ensure that all of the cuticles are all in place and aligned. This ensures a chemical-free and non tangling product, and is the more expensive choice of hair. Non-remy hair is collected from salons in India, and while the quality of hair is assured, the cuticle alignment is not guaranteed. As a result, non-remy hair goes through a process that removes the cuticle and is sealed in a silicone covering to ensure no tangling. Non-remy hair is the cheaper of the two types of hair choices.

Do you carry ‘costume’ hair for temporary use?
Costume hair is used for temporary hair looks and are not made from human hair. This kind of hair is not to be altered in any way and carries no guarantee. We carry a full line of costume hair.

What is single drawn hair?
Single drawn hair has a very natural finish to the ends of the strands. The strand tapers towards the end; this is the hair recommended when desiring a natural finish to the chosen style.

What is double drawn hair?
Double drawn hair has the same density at the ends of the hair strand as the top of the hair strand. This keeps the density the same from top to bottom; it is the recommended hair type to install when desiring a full and solid finish to the bottom of the chosen style.

Can I chemically alter my hair extensions?
All of our hair products are created with the best of care taken to ensure color and texture longevity. It is recommended that you choose the color or texture from our selection to best suit your needs. Only a professional stylist should address the chemical changes desired on remy hair; it is not recommended to chemically alter non-remy hair. Any of our hair products that are chemically altered from their original state will void the guarantee.

How are the hair extensions attached to my hair?
Our hair strands are tipped with the best of keratin to ensure a perfect and natural hold.

Are my extensions easy to care for?
Absolutely; using care in product choice, and diligent handling, your extensions will remain shiny and healthy looking for up to 12 months.

Can anyone see that I am wearing extensions?
Installed by one of our certified Diva Divine installers, our hair extensions blend perfectly with your own hair.

Can I buy bulk hair?
Professional bulk orders to selected retailers and salons. Special orders may be available for stylists or extensionists upon request.

Do you offer a guarantee?
Our products are backed by our money back guarantee; return the unused items within 10 days. We only guarantee the work our of Diva Divine specially trained certified installers.

HAIR CARE GUIDE

To care for your extensions is to care for your investment...
You have taken time to consult with your extensionist/stylist to choose the very best quality and style of hair extensions that your budget will allow, so make sure that you now take good care of your investment. Diva Divine takes pride in providing shiny and healthy looking hair, no matter the type of hair chosen. Each type, however, needs its own special care.

Remy hair extensions
Whether you are wearing your remy hair extensions on your head with fusion tips or with clips, the care of these kinds of extensions are the same. Remember that remy hair is of the highest quality hair on the market and therefore is in the best state of health; this is how you want to keep your extensions. When cleaning , conditioning and styling your remy hair extensions, be sure to follow the tips below:

  • Be sure to choose a professional shampoo.
  • When shampooing, be sure to keep hair untangled (for fusion hair extensions, wash hair with head tilted back) and uniform. Do not rub or massage the hair; use a squeezing motion to saturate the hair with tepid water and shampoo.
  • Rinse hair with care to avoid tangling. Run tepid water from roots to ends, or top to bottom.
  • When choosing a conditioner, be sure to purchase a moisturizing professional product.
  • Use a leave-in moisturizing spray conditioner regularly when out in the wind or sun.
  • Towel dry the hair by rolling it or squeezing the water out. Never rub the hair.
  • It is best to air dry your extensions, however, if you choose to blow dry your hair, use an ion dryer as it will remove the moisture faster and with less heat damage.
  • Never brush wet hair as it will break the strands. Use a pic only.
  • When battling any tangles, do so with patience and diligence. Do not tear at the tangle or force it out.
  • When swimming, prepare your hair extensions ahead of time by dampening the hair and applying a light conditioner. This will protect the hair from absorbing excessive chlorine or salt water.
  • When sleeping, swimming or exercising always braid or wrap your hair to prevent tangling.
  • When styling fusion tipped hair with hot tools, avoid close contact with the keratin tips; the heat will soften the tips and compromise the hold.
  • When styling clip on hair extensions, it is much easier to do so when the clips are not yet installed.

ORDER BY PHONE,  CALL +27 (0) 11 786 5675   ORDER BY EMAIL, sales@divadivinehair.co.za